Support Centre

We know you need the right insight and expertise to help you find the best opportunities. At OPCMarkets we’re committed to providing you the information you need just when you need it. Whether you have a question that needs answering, would like to speak to one of our team, or are interested in receiving more insight into how trading can work for you, we’re here for you.

We’re here to help

Phone Support

Our dedicated customer support team is here for you, round the clock, from Mon 00:00 to Friday 23:55 PM (GMT +2) which is Sun 22:00 PM – Friday 21:55 UK time.

UK: +442031500810

Live Chat

Chat anytime directly to our customer
support time live via our chat function. Available 24/5 to answer your questions.

Online Query Form

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Allowed file types: gif jpg jpeg png txt rtf pdf doc docx.

FAQs

Got a Question? Try Our Knowledge Centre

Check out the most popular pages of our Knowledge Centre below.

FAQs

We answer your frequently asked questions.

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News

Our take on how the latest news is impacting the markets.

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Analysis

Read our opinions and more in-depth analysis of key issues.

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XRay

Check out our live video sessions discussing the key market news.

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CySEC (EU)

Products

  • CFD
  • Client’s funds are kept in segregated bank accounts
  • FSCS Investor Compensation up to EUR20,000
  • 1,000,000 insurance cover** 
  • Negative Balance Protection

OPCMarkets.com, operated by Safecap Investments Limited (“Safecap”) Regulated by CySEC under License no. 092/08 and FSCA under Licence no. 43906.

FSC (GLOBAL)

Products

  • CFD
  • Clients’ funds kept in segregated bank accounts
  • Electronic Verification
  • Negative Balance Protection
  • $1,000,000 insurance cover** 

OPCMarkets.com, operated by Finalto (BVI) Limited Regulated by the BVI Financial Services Commission (‘FSC’) under licence no. SIBA/L/14/1067.

FCA (UK)

Products

  • CFD
  • Spread Bets
  • Client’s funds are kept in segregated bank accounts
  • FSCS Investor Compensation up to GBP85,000
    *depending on criteria and eligibility
  • £1,000,000 insurance cover** 
  • Negative Balance Protection

OPCMarkets.com operated by Finalto Trading Ltd. Regulated by the Financial Conduct Authority (“FCA”) under licence number 607305.

ASIC (AU)

Products

  • CFD
  • Clients’ funds kept in segregated bank accounts
  • Electronic Verification
  • Negative Balance Protection
  • $1,000,000 insurance cover** 

OPCMarkets.com, operated by Finalto (Australia) Pty Ltd (‘FinaltoAU”) Holds Australian Financial Services Licence no. 424008 and is regulated in the provision of financial services by the Australian Securities and Investments Commission (“ASIC”).

Selecting one of these regulators will display the corresponding information across the entire website. For more information click here.

**Terms & conditions apply. Click here to read full policy.

Marketsi
An individual approach to investing.

Whether you’re investing for the long-term, medium-term or even short-term, Marketsi puts you in control. You can take a traditional approach or be creative with our innovative Investment Strategy Builder tool, our industry-leading platform and personalised, VIP service will help you make the most of the global markets without the need for intermediaries.

Share Dealing in the Markets Group is only offered by Safecap Investments Limited regulated by CySEC under license number 092/08. We are now re-directing you to Safecap’s website.

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